Welcome to It’s Personal. I’ve always believed there is something uniquely personal about hospitality that compels us to engage one another in conversation. It’s Personal is a space where I will share my experiences and my perspectives on topics that impact all of us in travel. At Best Western, I’m privileged to work alongside some of the brightest professionals in our industry, so this blog will include their voices too. Together, we’ll create a vibrant and interactive conversation.

– David Kong, President and CEO

Is Working Hard Enough?

March 6, 2017

Do You See Risk Or Opportunity?

January 3, 2017

An Open Letter to Our U.S. Presidential Candidates

September 16, 2016

An Inside Look at Our New Brand Identity

August 3, 2016

Airbnb’s Potential to Become a Distribution Partner

July 15, 2016

Relationships Are The Currency of Life

April 21, 2016

Should Internet access be complimentary at hotels?

April 5, 2016

The Resurgence of the Cuban Hospitality Industry

March 31, 2016

How can you be ahead of the curve?

March 18, 2016

Airbnb: What’s the Problem?

February 25, 2016

Is a smaller guest room the way of the future?

February 22, 2016

Scale Matters

January 28, 2016

Is Rate Parity good or bad for the hotel industry?

January 27, 2016

How Adversity Shaped My Thinking

January 11, 2016

Sharing a Level Playing Field

November 13, 2015

Happiness is Just a Pushup Away

September 23, 2015

Advice to My 22-Year-Old Self

August 25, 2015

The “Sheconomy” Is Here

August 11, 2015

The Millennial Gold Rush

July 23, 2015

Airbnb and the Sharing Economy

July 9, 2015